Support

Get Help

  • Live chat (see the chat widget in the bottom-right corner of the screen)
  • Phone support available 8am to 4pm PST (GMT-8:00). Call us at +1 250 412 6642
  • After-hours assistance via email. You can either send an email to support@gropoint.com or open a new support ticket.

Obtain an RMA

If you need to return a product to us for service, repair or a warranty claim, fill out a Return Materials Authorization request form. After processing, we will contact you with further instructions on how to prepare and ship your product(s) to us.

Access Dealer Resources

If you are an authorized GroPoint reseller and you have an access code, you can access all dealer support resources here.