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Obtain an RMA

If you need to return a product to us for service, repair or a warranty claim, fill out a Return Materials Authorization request form. After processing, we will contact you with further instructions on how to prepare and ship your product(s) to us.

RMA

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Let us know which products you'll be shipping to us. Include the Serial Number, Product Name, and Description of problem or work to be performed for each.

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Support Resources

BTDL Resources

Access to the GP Reader App and all BTDL documentation

BTDL Resources